Last Updated: October 24, 2026
Young’s Heating and Cooling (“us,” “we,” or “our”) operates www.youngsheating.com (the “Site”). This Privacy Policy outlines our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.
By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Information Collection and Use
We may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Name
- Phone number
- Email address
- Mailing address
- Other details relevant to providing our services (collectively, “Personal Information”).
We collect this information when you:
- Visit our Site
- Fill out a form
- Communicate with us via email, phone, or SMS
- Use our services
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include:
- Your computer’s IP address
- Browser type and version
- Pages of our Site that you visit
- Date and time of your visit
- Time spent on pages and other analytics
We may use third-party services such as Google Analytics to collect, monitor, and analyze this data.
Communications
We may use your Personal Information to contact you regarding:
- Newsletters
- Marketing and promotional materials
- Service updates
- Transactional messages related to appointments, billing, or customer support
You may opt out of these communications at any time.
SMS Consent and Communications
If you opt in to receive text (SMS) messages from Young’s Heating and Cooling, you may receive messages such as:
- Appointment confirmations and reminders
- Technician arrival and scheduling updates
- Follow-up messages after service
- Billing and account notices
- Promotional offers, discounts, and marketing messages
Message Frequency: Message frequency varies, but you may receive up to 2 SMS messages per week.
Fees: Message and data rates may apply based on your carrier’s plan.
How You Opt In: You may opt in by checking the SMS consent box on a form on our Site (including our contact and scheduling forms), verbally during a conversation with us, or by completing a paper form. Consent to receive text messages is not a condition of purchasing any goods or services.
How to Opt Out: Reply STOP to any message at any time to stop receiving texts. You may also contact us at 509-525-4328 or mail@youngsheating.com to be removed.
Help: Reply HELP to any message for assistance, or contact us at 509-525-4328 or mail@youngsheating.com.
Data Sharing: No mobile information, including phone numbers and SMS opt-in data or consent, will be shared with or sold to third parties or affiliates for marketing or promotional purposes.
For complete details, please see our SMS Terms and Conditions.
Cookies
We use “cookies” to collect information. Cookies are small data files stored on your device. You can configure your browser to refuse cookies or alert you when they are being sent. However, some parts of the Site may not function properly if cookies are disabled.
Data Security
We take commercially reasonable measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access, correct, or delete your Personal Information
- Opt out of marketing communications
- Request details on how we use your data
- Withdraw consent for data processing
To exercise these rights, contact us at www.youngsheating.com/contact-us.
Changes to This Privacy Policy
This Privacy Policy is effective as of October 24, 2026, and will remain in effect except for any future updates, which will take effect immediately upon posting.
We reserve the right to update this policy at any time. We will notify users of material changes by email or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Young’s Heating and Cooling
878 Wallula Ave., Walla Walla, WA 99362
Phone: 509-525-4328
Email: mail@youngsheating.com